Returns & Exchanges
At Boyds, we are committed to ensuring your complete satisfaction with every luxury purchase. If you are not entirely pleased with your selection, we accept returns of unworn, unwashed, and unaltered merchandise within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in the original designer packaging, ensuring all tags and security seals remain intact and attached.
Affix Shipping Label
Print the prepaid shipping label provided through our portal and attach it to the outside of your package, covering any previous delivery markings.
Drop Off and Track
Hand your package to the designated carrier and retain your tracking receipt; your refund will be processed once our quality control team inspects the items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing