Frequently Asked Questions
Everything you need to know about shopping with Boyds.
What is your standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for delivery within the continental United States. Express shipping options are available at checkout for faster delivery.
What is the Boyds return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please visit our returns portal to generate a prepaid shipping label.
How do I know which size to order?
Each product page features a detailed size guide. We recommend comparing your measurements to our chart to ensure a perfect fit, as sizing can vary between different designers and collections.
Do you offer international shipping?
Yes, Boyds ships to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location and order value.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for installment payments.
How can I track the status of my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to follow your package's journey in real-time.